Why us

DELIVERY TIMES REDUCED BY 50% COMPARED TO ALL OTHER SUPPLIERS

Rugged monitors, panel PCs and tablets are not computer tools that you can easily find on Amazon or in any industrial computer shop.

These are specific working tools, suitable for harsh environments and high temperatures, which are generally guaranteed by Asian manufacturers.

Which means only one thing...

Those who work in industry know this: every time they order a monitor or panel PC they have to move in advance, because they know that those monitors will take at least a month to arrive at the company.

The problem, however, arises when a monitor fails in your production environment and you need another one urgently to be replaced, otherwise you have to stop the entire production.

We have customers who often call us and tell us 'We have the machine down, only the monitor is missing' because, before contacting us, they tried numerous Chinese suppliers and always got the same result.

A month before you see a monitor is really too long, especially if you need one urgently, to be replaced.
Or if you have a project in the pipeline that needs to be finished by a specific date and procurement times are running long.

What can you do in those cases?
You certainly can't risk screwing up the whole project!

THE PERFECT MONITOR SYSTEM

Relying on a foreign supplier is risky, precisely for the reason we have told you.

For this, we at Indutouch have implemented a working method - the "Perfect monitor"system - able tosupply you with monitors and panel PCs within two weeks of your order.

In some cases even within a few days.

Thanks to this system, we have contacts with the best suppliers, who are aligned with our schedules and perfectly able to deliver industrial products on time.

In this way, we not only could halve the shipping and delivery time of your industrial monitors or panel PCs, but we are also able to grant you other advantages over our competitors.

For example: immediate assistance and a 3-year product warranty.

IMMEDIATE PRODUCT SUPPORT

When an industrial monitor or panel PC requires service for maintenance or repair, the timeframe is further extended.

Usually, repairs of industrial monitors or panel PCs are carried out directly by the manufacturer, so it is necessary to send the product back to Asia, where it will be repaired.

Which is a further disadvantage for you, because it translates into additional waiting time before you see the industrial touch device you ordered.

With Indutouch this problem does not occur because:

1. we have a point of reference directly in Italy and this will not cause you any time zone problems, first of all;
2. secondly, we have a workshop in the country: we handle servicing and any repairs directly in Italy, without having to ship the monitor overseas The whole process enables us to send your perfectly repaired monitor or panel PC back to you within the shortest possible time.

In this way we can reduce the waiting time for service from 5/6 weeks to only 3-5 days, compared to any other supplier.

A SOLID 3-YEAR WARRANTY

On Warranty, we really only need to say a few words to show you how Indutouch is the most reliable supplier to turn to when purchasing a Monitor or Industrial Panel PC.

In 99% of cases, monitors enjoy a 1 or 2 year warranty, by law. Only a few manufacturers offer an additional year of warranty, at their discretion.

We protect your industrial monitor or panel PC by offering UP TO 3 YEARS PRODUCT WARRANTY: in this way, Indutouch allows you not to spend a euro on the management of your return until the THIRD YEAR.

It is not presumption: it is that we are so sure of the product we offer you that we want you too to be sure of the product you are introducing into your industry.

That is why we have a 3-YEAR WARRANTY, to give you absolute security on the device you are going to put in your production environment.

THE INFORMATION KIT: A GUIDE TO HELP YOU CHOOSE INDUSTRIAL DEVICES

Would you like to buy a monitor or panel PC for your production environment, but you still don't know which one is best suited for your machinery or the project you are starting?

Here is the Information Kit for you!

A wealth of valuable information to help you understand which industrial touch device to choose for your production environment or projects.

In fact, inside the information kit you will also find the book "Tech For You", a printed guide to help you:

• consciously choose the most suitable monitor or panel PC for your needs;
• understand what elements you absolutely must consider when approaching the choice of an industrial touch device;
• find out which monitor or industrial panel PC is best suited to your needs, based on testimonials from our customers.

Thanks to the information kit and the support of one of our technical experts, you will benefit from top-level consultancy, enabling you to make an informed choice of the most suitable industrial touch device for your industrial environment